Frequently Asked Questions
Have a question? Want to learn more about our store and policies? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.
Do you deliver the Terrariums?
Unfortunately, we are currently only able to deliver terrariums of up to 150L in Volume, within Vienna. Terrariums above this size will be prepared for you to pickup! If you live in Vienna, we also offer the alternative of us building the terrarium in your home, for an extra fee.
How long do I have to wait for after I ordered my terrarium?
Depending on how many orders we are currently working on, the average time until delivery ranges from 4 to 8 weeks. The size of the Terrarium and the complexity of the scape will be the defining factor!
What materials do you use for your builds?
We use a range of different materials that we have tested carefully over time to make sure they are completely safe for plants, animals and microfauna within the terrarium. That being said, every build is unique and we decide what materials will be used after you have given us your wishes and specfifications!